Privacy Policy
Your English Pal takes your privacy seriously.
This privacy policy outlines the data that we keep and how it is used, as well as your rights according to law.
What kind of data do we save?
Information you provide us: If you use the contact form to ask a question, we save your name and email address. If you contract a service, we will also save your phone number and, depending on whether the class is online or at a physical location, your preferred means of communication (for example, Skype or Zoom details), or your physical address. This information is kept indefinitely unless you request that it is deleted.
Analytical data: This site uses Google Analytics to monitor its performance. To do this, data is saved and disclosed to Google Analytics which includes information such as the number of times you visit the site, which pages you visit, what time you visit, the type of browser you use to visit the site, your network location and IP address. Google Analytics terms of services prohibits collecting any information that can personally recognise a person. This site is hosted on WordPress which collects similar data for analytical purposes.
How do we use this data?
Information you provide us, such as your email address, is used to contact you in relation to the services provided by this website, or to facilitate the services you have requested. From time to time, we may also use this information for promotional purposes directly related to Your English Pal products and services.
Cookies
This website uses cookies. For more information, please see our cookie policy.
Data transfer outside of your country
Please note that this website is hosted on servers based in the United States. Therefore, if you access this website from outside of the United States, you should be aware that your data is being transferred outside the country you are accessing this site from. Google Analytics is also based in the United States, so any data disclosed to this third party provider will also be transferred to the United States.
Third party links
This website contains links to third party websites. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice or policy of every website you visit.
Donations
Your English Pal receives donations to support the site. These payments are made either from a PayPal account or other bank card. Your English Pal does not collect any of this data. All payments are handled by PayPal according to their own privacy policy. Your English Pal receives a notification when these payments have been made which includes the sender’s email address and donation amount.
Adverts
- Third party vendors, including Google, use cookies to serve ads based on a your prior visits to this website or other websites.
- Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting Ads Settings.
Data contact
If you would like to contact us about any issues you have regarding your data, please use the contact form.
Your rights
You can request a copy of the information collected about you by using the contact form. You can request information we have saved about you is deleted. You can withdraw your cookie consent at any time by visiting the cookie policy.